Question 1

I can't sign into my Community Website.

Accepted Answer

If you have been given a username but can't login, use the "FORGOT PASSWORD" link in the login box of your community website.

If you do not have a username or password, contact your property management company.

Question 2

How do I register for my community website?

Accepted Answer

Your property manager is responsible for issuing your username and password. Contact them and they will provide you the information to login.

Question 3

Is my status certificate ready?

Accepted Answer

When your status certificate is ready, you will receive an email. Be sure to check your spam. Also, you can log in and view all your orders and status' on www.statuscertificate.com. log in with the email and password used to place the order. If you have further questions on timing, please contact the property management company directly; you can find this info on the "management company" link on your order.

Question 4

I moved, but still get updates from you!

Accepted Answer

Contact your management company to delete your account from their records.

Question 5

What is the date of my AGM Meeting

Accepted Answer

If you click the link to your Online proxy contained within the email you received, you will see the meeting details on the top left side of the link.

Question 6

I don't know my username and/or Password

Accepted Answer

You will have to contact your Property Manager for help. We are not authorized to provide this information to you.

Contact Us

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I can’t sign into my Community Website.

How do I register for my community website?

Is my status certificate ready?

I moved, but still get updates from you!

What is the date of my AGM Meeting

I don’t know my username and/or Password