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Shiftsuite FAQ

I can’t sign into my Community Website.

May 23, 2019

shift2018

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If you have been given a username but can’t login, use the “FORGOT PASSWORD” link in the login box of your community website.

If you do not have a username or password, contact your property management company.

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Are you an Owner looking for support?

I can’t sign into my Community Website.

If you have been given a username but can’t login, use the “FORGOT PASSWORD” link in the login box of your community website.

If you do not have a username or password, contact your property management company.

How do i register for my community website?

Your property manager is responsible for issuing your username and password. Contact them and they will provide you the information to login.

Is my status certificate ready?

When your status certificate is ready, you will receive an email. Be sure to check your spam. Also, you can log in and view all your orders and status’ on www.statuscertificate.com. log in with the email and password used to place the order. If you have further questions on timing, please contact the property management company directly; you can find this info on the “management company” link on your order.

I moved, but still get updates from you!

Contact your management company to delete your account from their records.

What is the date of my AGM Meeting

If you click the link to your Online proxy contained within the email you received, you will see the meeting details on the top left side of the link.

I don’t know my username and/or Password

You will have to contact your Property Manager for help. We are not authorized to provide this information to you.

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