Service Requests made easy

An easy to use form for all residents and administrators.  Communicate quickly and efficiently with real time email notifications to both parties.  Bring your customer service to the next level.
Mobile App friendly
Through the website, or mobile app, give your owners the ability to log their requests or concerns, 24/7, at their leisure.
Quick and Efficient
Owners can book a service request, directly from their phones and get real-time updates as you work through their request
Unit History
Every service request logged by a unit owner is stored to the unit file.  Never again will you lose historical records or lose track of work to be completed.

Efficient workflow

Easily manage service request categories on a corporation by corporation basis.
Route each category to one or more email addresses to ensure the work to be completed notifies the proper party.  Let your Superintendents deal with common fixes and repairs, and your Property Manager deal with general inquiries.

Ease of access

Owners want the ability to log concerns or questions online, on their mobile device, when they want.  Through the Mobile App, or online through their Community Website, we make it easy to access.


Covering for someone on vacation shouldn’t mean you stop providing superior service to your residents.  Having all staff trained on the same applications, means anyone can step in and know how to respond to all Service Requests providing real business continuity and a great resident experience.

Bring Your Customer Service to the Next Level

New service request screenshot

Service Requests made easy

Providing Customer Service should be easy; why over complicate it if you don’t have to.  With Shiftsuite’s service requests, Owners can book a service request directly from their phones and get real-time updates as you work through their request.


  • E-Consent
  • Service Requests
  • Mobile App
  • Document Library
  • Accounting Integration
  • Parcel Tracking
  • Private Owners area
  • Private Board Members area
  • Public Facing website
  • Community News blasts
  • Discussion Forum
  • Visitor Parking Permits
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